Not able to make payment/ payment page expire/site not loading while making payment/ MCA site stopped responding while making payment/ Payment page is not loading/ Payment failure error:
In such case, follow below mentioned steps:
Always use Microsoft edge for uploading forms or making payment


Case I : Not Able To Make Payment

  1. 1. Once form is uploaded properly then log out from the website (don’t make payment at one go i.e. after uploading form)
  2. 2. Wait for some time and login again in incognito mode, now try to make payment.

Case II : Payment page expired while making payment/ site not loading while making payment/ MCA site stopped responding while making payment Payment page is not loading:

  1. 1. In case when page expires then log out from the website.
  2. 2. Wait for some time and login again in incognito mode, now try to make payment.

Case III : Payment failure error: try after 4 hours:

  1. 1. In case when payment fails and page expires then log out from the website
  2. 2. Wait for some time and login again in incognito mode, now try to make payment.
  3. 3. Incase if the error is ‘try after 4 hours’, don’t keep trying after every hour, wait for more than 4 hrs or at least 8 hours, then try again, it will happen – such error are solved in some hours by ROC.


(Author – CS Krishna Popat, Krishna Popat & Associates Company Secretary in Practice from Mumbai you can get in touch/ post your queries through https://cskrishnap.com/).
Disclaimer: The entire contents of this document have been prepared based on relevant provisions and as per the information existing at the time of the preparation. Although care has been taken to ensure the accuracy, completeness, and reliability of the information provided, I assume no responsibility, therefore. Users of this information are expected to refer to the relevant existing provisions of applicable Laws. The user of the information agrees that the information is not professional advice and is subject to change without notice. I assume no responsibility for the consequences of the use of such information.